Privacy Policy & Customer Data Protection

At Awesome Computer Repair, we take customer privacy and data security extremely seriously. We understand that your computer contains personal files, photos, financial documents, and sensitive passwords. Our data protection policies ensure your peace of mind.

Key Principles:

  • Confidentiality Guarantee: Our technicians do not open, view, or copy your files except as strictly necessary to perform diagnostics, data recovery, or repair verification.
  • Zero External Storage: Any temporary file back-ups made during hard drive replacements are encrypted, stored on our secure offline staging servers, and permanently destroyed within 14 days of job completion.
  • No Third-Party Sharing: We never sell, lease, or share your contact information, email address, or device diagnostics data with any third parties.